Frequently Asked Questions

How Can We Help?

These FAQs provide a general understanding of JengaFund and how both campaign creators and backers can navigate the crowdfunding platform.

JengaFund is a reward-based crowdfunding platform that empowers individuals, businesses, and communities to bring their dreams and projects to life through the collective support of backers.

JengaFund welcomes a diverse range of projects, including technology innovations, community initiatives, arts and culture, social impact ventures, and entrepreneurial endeavors.  

To get started, create a campaign detailing your project, set funding goals, and choose incentives. Backers can then support projects they believe in by contributing funds, fostering a collaborative community. For more details, check: How it Works

Yes, creating a campaign on JengaFund is free. However, the platform charges a fee (5.0%) on successfully funded campaigns to cover operational costs.

Craft a compelling story, share your campaign on social media, engage with the your community, and offer appealing rewards/incentives. Regularly update backers and create a sense of community around your project.

Yes, you can edit your campaign after it’s launched. Keep backers informed about any changes, and ensure that updates align with your project’s goals and promises.

Backers can contribute by selecting a project on the campaign page and completing the payment process. JengaFund supports various payment methods for convenience. This include MPESA Mobile money and secure card payments through accredited payment processors.

JengaFund allows campaign organizers to receive funds even if the campaign doesn’t reach its initial funding goal. This flexibility enables campaigners to make use of the funds collected during the campaign.

Yes, backers have the flexibility to support multiple projects on JengaFund. Each campaign you back is a unique opportunity to contribute to diverse and exciting endeavors.

Reach out to JengaFund support through the “Contact Us” section on the platform. The support team is dedicated to assisting campaign creators and backers with any issues or questions.

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